SHIPPING & RETURNS
Shipping Policy
At PresciousCandles, we offer affordable and reliable shipping methods to ensure that our candles arrive at your doorstep quickly and safely. We take great care in packaging your purchase to ensure that it arrives in pristine condition. Our shipping costs are calculated based on the weight of your order and the destination. We offer free shipping for orders over $50. I'm the second paragraph in your shipping policy section. At PresciousCandles, we believe in transparency and honesty. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to help.
Return & Exchange Policy
At PresciousCandles, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving it to initiate a return or exchange. We accept returns on all unused candles in their original packaging. Unfortunately, we cannot accept returns on used candles for health and safety reasons. We do not offer refunds on shipping costs. I'm the second paragraph in your return & exchange policy section. At PresciousCandles, we value your satisfaction above all else. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. We are always happy to help.